Community Guidelines
Effective: April 16, 2026
Hate City exists for one purpose: letting you complain about the things that frustrate you. These guidelines ensure that complaints stay constructive and the platform remains safe for everyone.
The Golden Rule
Criticize actions, not identities. You can hate a product, a policy, a performance, or a public statement. You cannot target someone for who they are.
What's Allowed
- Personal opinions and experiences with products and services
- Criticism of public figures' public actions, statements, and professional performance
- Commentary on political policy, voting records, and campaign conduct
- Strong language expressing frustration (within reason)
- Satire, humor, and sarcasm about public topics
- Sharing photos of defective products or poor service experiences
What's Not Allowed
Hate Speech
Content that promotes hatred or violence against people based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin. This applies to all categories including criticism of public figures.
Threats & Violence
Any content that threatens, incites, or glorifies violence against any person or group. This includes direct threats, coded threats, and encouraging others to commit violence.
Harassment & Bullying
Sustained, targeted abuse of any individual. This includes coordinated campaigns against a person, repeated unwanted contact, and content designed to intimidate.
Doxxing
Sharing private personal information such as home addresses, phone numbers, email addresses, financial information, or private photos of any person without their consent. This includes employees of companies you're complaining about.
Defamation
Knowingly false statements of fact presented as truth. Express opinions using opinion language ("I think," "in my experience," "I believe") rather than stating unverified claims as facts. Unverified accusations of criminal activity are not permitted.
CSAM & Sexual Content
Any child sexual abuse material is strictly prohibited and will be reported to NCMEC. Sexually explicit content of any kind is not permitted.
Spam & Manipulation
Automated posting, fake accounts, astroturfing (fake reviews), and coordinated inauthentic behavior are prohibited.
Category-Specific Rules
Products
Rants must reflect genuine personal experience. Competitor astroturfing (posting fake complaints about competitors to promote your own product) is prohibited.
Services
You may name companies and describe your experience. Do not share the personal names or contact information of individual employees.
Celebrities
Criticism must relate to the public figure's public persona — their work, public statements, endorsements, and professional conduct. Attacks on their family members, unverified claims about their private life, and comments about protected characteristics are not allowed.
Politicians
Commentary on policy positions, voting records, public statements, and campaign conduct is encouraged. Threats (even "joking" ones) are strictly prohibited. Attacks on politicians' family members are not allowed. Misinformation about election processes is not permitted.
Enforcement
Violations result in escalating consequences:
- Content removal with explanation
- Warning for first-time or minor violations
- Temporary suspension (24 hours, 7 days, or 30 days) for repeated or serious violations
- Permanent ban for severe violations (threats, CSAM, doxxing) or persistent repeat offenses
All moderation decisions can be appealed once through the in-app appeal process.
Reporting
If you see content that violates these guidelines, use the Report button on any rant, comment, or profile. Select the appropriate reason and provide any additional details. Reports are reviewed within 24 hours.
Questions?
Contact us at support@hate.city.